Tickets are limited and on first come first served basis.
PETRONAS Twin Towers operates on a time-ticketing system. Please be at the entrance or lobby at least 15 minutes before your entry time to avoid cancellation. Late arrivals WILL NOT be entertained or accommodated
Visitors are required to be at the CHECK IN AREA 15 minutes before the visiting time.
If you have any person on wheelchair, kindly inform us through email at skybridge@petronas.com.my prior to your visit
IMPORTANT NOTICE
The Priority Access offers an exclusive and premium experience for visitors, combining the best of PETRONAS Twin Towers' scenic exploration with tailored express services.
For ADULT above 13 years only Arrival: Visitors must arrive 15 minutes before the scheduled time. Late arrivals WILL NOT be entertained or accommodated.
Dress Code: Visitors must adhere to a formal or smart-casual attire policy.
Acceptable Attire: Collared shirts, long pants, neatly tailored jeans, and skirts (below the knee).
Prohibited Attire: Revealing clothing, Bermuda shorts, torn or faded jeans, t-shirts, sleeveless tops (including spaghetti strap tops), open-toe shoes, slippers, and sandals.
Security Scanning: All items must go through security at the Concourse and Ground Levels.
The Management reserves the right to refuse entry to visitors who are found to be in breach of the above rules and regulations.
Refund or rescheduling requests will not be entertained.
IMPORTANT NOTICE
IMPORTANT NOTICE
Enjoy breathtaking views from the Skybridge and Observation Deck, then indulge in a delightful dining experience at Malaysia Petroleum Club, located on Level 41/42 of the PETRONAS Twin Towers.
Arrival: Visitors must arrive 15 minutes before the scheduled time. Late arrivals WILL NOT be entertained or accommodated.
Dress Code: Visitors must adhere to a formal or smart-casual attire policy.
Acceptable Attire: Collared shirts, long pants, neatly tailored jeans and skirts (below the knee).
Prohibited Attire: Revealing clothing, Bermuda shorts, torn or faded jeans, t-shirts, sleeveless tops (including spaghetti strap tops), open-toe shoes, slippers and sandals.
Security Scanning: All items must go through security at the Concourse and Ground Levels.
The Management reserves the right to refuse entry to visitors who are found to be in breach of the above rules and regulations.
Refund or rescheduling requests will not be entertained.
IMPORTANT NOTICE
This package is available for purchase exclusively through the PETRONAS Twin Towers official website. No tickets under this package will be sold at the ticketing counters or any other platform.
Customers are required to visit PETRONAS Twin Towers first, followed by lunch at Imperial Chakri Palace, Level 4, Suria KLCC.
All tickets purchased under this promotion are non-refundable and non-transferable. In the event of no-show or cancellation, no refunds or rescheduling will be provided.
PETRONAS Twin Towers Visit reserves the right to amend, modify, and change the Terms & Conditions herein at any time without notice.
The purchase of admission ticket must be made 2 days before the visit date via the PETRONAS Twin Towers official website.
Tickets purchased under this package are valid only for the selected visit date and time slot as indicated on the ticket. Changes to the booking date or time are not permitted after purchase. This ticket admits one person only.
Lunch will be served based on the scheduled timing of 12:30 PM to 2:00 PM. Visitors who do not arrive within this designated timeframe will be considered no-shows. Please note that no refunds or rescheduling will be provided in the case of late arrivals or non-attendance.
Visitors are required to be at the entrance or Concourse level at least 15 minutes before the scheduled entry time to avoid cancellation. Late arrivals WILL NOT be entertained or accommodated.
The Management reserves the right to refuse entry to any visitor found to be in breach of the above rules and regulations.
The Management of the operation of the PETRONAS Twin Towers Visit, its employees, servants, agents, permitted assigns and/or personal representatives shall not at any time whatsoever be responsible or liable, whether expressly or impliedly, for any personal injuries including death, loss and/or damage to personal belongings and/or property or other liabilities whatsoever and howsoever caused including but not limited to the negligence of the Management and its employees, servants, agents, permitted assigns and/or personal representatives arising out of or in connection with the PETRONAS Twin Towers Visit.
For directions to Imperial Chakri Palace, Level 4, Suria KLCC, please refer to the instructional video available via the following link: Wayfinding Video to Imperial Chakri Palace
IMPORTANT NOTICE
MALAYSIAN VERIFICATION
Malaysian NRIC (eg: 1234567890)*
Important Notice
MyKad/MyKid MUST be presented upon admission, visitor needs to pay the difference should the purchased ticket type/price is different from what being presented during checking.
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Email as username *
Email address must be valid:
Please enter the words you see in the box. To helps prevent automated programs from abusing this service
As part of a recent security update, we are requiring all users to reset their passwords upon their first login on or after 19 December 2024.
To reset your password, please follow these steps:
Click on the "Forgot Password" button on the sign-in page or use this link.
Enter your registered email address.
Check your email for a message containing a password reset link and follow the instructions provided.
We appreciate your cooperation in keeping your account secure. If you encounter any issues or have questions, please don’t hesitate to contact our support team at ticketing.twintowers@longbow.com.my / +603-5039 1915.
Thank you for your attention to this matter. Your security is our top priority.
TERMS & CONDITIONS
Admission of children under aged 3 is FREE of charge.
Tickets sold are not refundable or transferable.
An adult MUST accompany children below 12 years of age.
All baggage and personal items MUST go through the Security Scanning Machine.
Eating, drinking, chewing gum and smoking are not allowed during the visit.
The management reserves the right to reschedule or cancel visits without prior notice.
The management reserves the right to refuse any entry to any visitor(s).
Visitors shall at all times, adhere to and obey:
The signs and notices displayed in, on and/or around the premises;
The rules and regulations of the PETRONAS Twin Towers Visit; and
The instructions of the officers in the PETRONAS Twin Towers Visit Operations.
The management may remove any visitor who is behaving in an indecent, unruly or disruptive manner or pose any kind of danger or discomfort to other visitors.